Great Customer Service|Recommended: YesThe property manager and leasing agents always handle my issues right away and are always kind.
Thank you Brandi! We're so glad to hear we've made a difference for you!
Good Place|Recommended: YesGood place to live. Been here for a month so far no issues. However maintenance came for my walk thru maintenance issue but has not returned as stated they would.
Thank you so much for the great review, we really appreciate it, Makia!
Move in process|Recommended: YesFrom beginning to end working with Ms. Maiya Weston has been an OUTSTANDING experience. She really cares about what she does and the people she works with to get into the apartment. Also Ms. Elida Bellance is AMAZING as well. I worked with both of these ladies during my move in process and they both made it so smooth and easy. Thank you ladies and I pray my time living here is as wonderful as the process was to move in.
Thank you so much for the awesome review, we truly appreciate it! Please let us know if there is anything else we can do for you!
The property itself is fine. It's the crime I can't deal with.|Recommended: YesWhen I first move here about 3 years ago, it was nice living here. The neighbors were friendly and I could go out and walk my dog. But now, I'm too scar to go out, because of the crime in the neighborhood, with the drugs and the shooting. My son even got robbed while waiting for the bus to go to work just last week. It's getting too bad around here and they are shooting right near my apartment. I'm just ready to move since all of this has happen.
Thank you for your feedback. We appreciate and truly value you as a resident of Yorkewood Apartments. Management is working closely with law enforcements to eradicate the crimes in our area. We appreciate your patience. Thank you.
I don't care for it.|Recommended: NoI don't like it and issues are brushed off
Good morning Ms. Moorehead, thank you for you feedback!!. I would like to take care of your issues, please feel free to reach out to me directly at email@example.com. We value you as a resident of Yorkewood Apartments, and would like to make your living experience better.
I love living here no complaints thus far any issues I have they have been fixed right away|Recommended: YesYou should do it it’s a great neighborhood
Good morning Ms. Jones, Thank you for your feedback!! we value you as a resident of Yorkewood Apartments, please feel free to reach out to us directly if you have any questions or concerns. Once again thank you!! have a great day!
Excellent service|Recommended: YesGood
We truly appreciate and value you as a resident of Yorkewood Apartments. Thank you!!
Maintenance is not completed in a timely manner|Recommended: NoThat the maintenance doesn't fix issues on time
Good morning Ms. Watson, Sorry to hear about your experience with our maintenance department. We are working diligently to satisfy all work orders in a timely matter. We value you as a resident of Yorkewood Apartments and will strive harder to satisfy you. If you have any concerns or questions please feel free to contact me directly at firstname.lastname@example.org. Thank you,
The apartment is nice for college students and people that are moving out for the first time, the kitchen is very small for a person like myself that love to cook, whenever i have the time too. However, the neighbors can be a bit noisy.|Recommended: NoThe apartment have a lot of mice, and the walls are so thin, you can hear your neighbors conservation. There are no central Air condition unit but the one window air condition unit that is provided, thank God air conditions are cheap. The Kitchen is terribly small. These apartments are equipped for college students, not to raised a family in.
Good morning Ms. Fisher, Thank you for your feedback! We value you as a resident of Yorkewood Apartments. We are currently making changes with our kitchens, we are making it more practical. we hope moving forward our future residents will be satisfy. If you have any questions or concerns please feel free to contact me directly at email@example.com. Thank you and once again appreciate your feedback!!
Not very pleased anymore|Recommended: NoI would tell them the apartments are often cold, damn and lacks proper ventilation. And I'm finding that maintenance issues are patched instead of fixed.
Good morning Ms. Randall, Our apologies, we are in the process of replacing boilers before the cold weather hits, this will alleviate your home from feeling chilly. We strive to satisfy all work orders on a timely matter. We will be implementing some changes in our service department to satisfy all work orders as quickly as possible. If you have nay questions or concerns please feel free to contact me directly at firstname.lastname@example.org. Thank you for your feedback !!
Staff is helpful. Especially Ms Lashannon.|Recommended: YesIts OK living here. Nothing really bad to say about the community. From my experience the maintenance isn't that great but my overall experience so far is Good.
Thank you for your feedback Ms. Donaldson, we are working diligently to satisfy all work orders in timely manner. We're working on implementing some changes in our service department and hope we can satisfy all work orders as quickly as possible. Please feel free to contact me directly if you have any questions or concerns, I can be reach at email@example.com. Once again thank you for your feedback we value you as resident of Yorkewood Apartments.
Convenient for price but the apartments are old in desperate need of renovation.|Recommended: YesThe price is very reasonable for the size but the apartments aren't well maintenanced.
Good morning Ms. Johnson, Thank you for your feedback!! we value you as a resident of Yorkewood Apartments, and we are striving diligently to satisfy all work orders on a timely manner. If you have questions or concerns please feel free to contact me directly at firstname.lastname@example.org. Once again thank you for your feedback and expect to see good changes in our service department.
Not Worth the Money|Recommended: NoMaintenance requests get cleared but we never see any maintenance people in our room fixing anything. It also takes them so long that we forget that we even put a request in. The overall experience is not a satisfying one. Maybe I would for a first time renter for the cheap price and convenience, but I would NOT recommend this place for ANYONE who's willing to do better.
Sorry to hear about your experience with our maintenance department. We are working diligently to satisfy all work orders in a timely matter. We value you as a resident of Yorkewood Apartments and will strive harder to satisfy all work orders as well as residents. If you have any questions or concerns please feel free to contact me directly at email@example.com. Thank you
Reconstruction|Recommended: YesI love everything about it here but the heat
Thank you for the review, Andrea, we are sorry to hear you've had issues with the heat. If you care to discuss this in person we would be happy to set up an appointment with you. Otherwise thank you for the 4-star rating!
Opinion|Recommended: YesI have been a resident here for four years, Through my time of residence, I notice the current staff and management take the required measures to enhance the living conditions here at Yorkewood. I applaud the present operating management
Thank you April! It is so good to hear you say such nice things and we appreciate you taking the time to leave your feedback about your experience here. Let us know if there is anything else we can do for you and we would be happy to help!